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Opening Hours... Monday - Friday 8:30 am - 7:30 pm
Saturday 8:30 am - 4.00 pm, Sunday 9:00 am - 12.30 pm

Cedar Grove Vets
December 2020

Dear Pet Owners and Friends, In the current challenging times we have had to make some difficult decisions at Cedar Grove to play our part in slowing the spread of Coronavirus Please be assured that we are still providing veterinary care during our amended times

At Cedar Grove we are continuing to work safely during the lock down.


At the moment we are still asking owners to wait outside and we appreciate your patience as some things take longer than normal.

 

***DECEMBER 2020 UPDATE***

Important Information re Covid 19 and NI 6 week Lockdown from Boxing Day until further notice
We want to inform everyone that we will be operating a closed door policy once again after Boxing day to safeguard everyone. The practice will be closed to all external visitors, and all orders and pickups for prescription medication and food will be available for collection from our collection window point, and all payments will be required prior to pick up (ie at the time of ordering) Consultations and operations will continue to be available under the same remit. Please phone us on arrival to the car park and we will come and collect your pet from the car and return them back to you after their visit is completed. Clients will not be allowed into the consultation rooms or practice during this time. Consultations will still be available by phone or video chat for those clients who are not able to attend the clinic. We will continue to work hard to provide our services as safely as possible to protect ourselves and clients alike, so please do not be offended that we cannot make any exceptions for entry during this time. After the 3rd January we will return to our current set up. All of us would like to thank you in advance for your continued support and understanding during these times.

 

Our top tips for your appointment to run smoothly:

 

Bring your mobile phone with you so you can contact us safely from your car

Please park in the top car park so the vet can easily find you

 

We have COVID-19 safety practices in place - ensuring a safe environment for our clients

The following safety measures are in place:

· Please ensure you wear a face covering at all times on our premises and adhere to social distancing guidelines.

· If we are operating an open door policy we will only accept 1 person per pet.

· Please use hand hygiene stations when entering the building. · Our preferred payment option is by card 

· We may on occasion be operating a closed-door policy but our team will provide clear instruction on what to do with your pet when you arrive.

· If you are self-isolating or experiencing any symptoms please DO NOT visit the practice and reschedule or book an alternative video or telephone consultation.

For advice if you are self-isolating please watch this video:

 

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