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Opening Hours... Monday - Friday 8:30 am - 8:00 pm
Saturday 8:30 am - 4:30 pm, Sunday 9:00 am - 12.30 pm

Cedar Grove Vets
Video Consultations

We are offering Video Consultations for those clients unable to travel to the clinic, and for those clients currently self isolating due to Covid-19

 Video consultations are available via Facetime for Apple users and Skype for Android users

A Valid/Active Facetime or Skype Account is required  *

The service is to provide veterinary advice and consultations – making this accessible to those who cannot travel to the clinic.

If you require a video consultation,  please contact reception as normal and they will book a suitable time slot.  We will need you to provide the telephone number and / or email address that is used for your skype or facetime account 

                   All video consults will require pre payment at the time of booking.  

Vet Video Consultation Fee £40.00

Nurse Video Consultation Fee £15.00

Post Op Check Video Consultation Fee £0.00

 

For Your Appointment the following Terms and Conditions Apply

 You have access to a desktop computer or mobile device with camera and microphone enabled.

    • You have access to wifi.
    • Your pet is within easy reach, put your dog on a lead or make sure your cat cannot hide somewhere.
    • There is good lighting and no background noise.
    • You are ready and logged onto the app at least 5 minutes before your appointment time.
    • You advise the practice if you will be late for the appointment at least 2 hours before.

  • Please note that no-shows will not have the pre paid consultation fee refunded 

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